Welcome to Student Login

#TeamDemi is here to support you. Try these steps:

1. Read the FAQs and work through the aXcelerate guides to see if there is an easy way you can solve it for yourself – knowledge is power!
2. Next, speak to your Trainer.
3. If you’re still stuck, visit your friendly Campus Coordinator.
4. Lastly, call our dedicated Support Line. Dial 07 5309 6635 and press option 3.

Use the email sent directly to your inbox.

Can’t find the email?

1. Search for “aXcelerate User Account” in your emails
2. If an email has landed in spam, you’ll be required to mark it as a trusted sender or safe before being able to click on the links provided in the email. Next…
3. Create your account
4. Login
5. Watch the welcome video

*Please ensure you’re using the correct email account provided to Demi International/ICQ when enrolling

Found your login email in your spam or junk folder? 

In order to be able to click on the links, you will be required to add the email address to the safe sender list.

1. Open the email (in the spam/junk folder).
2. Click on the “Report as Not Spam” menu in individual email.

Note: The wording may be slightly different for each email provider.

Once the email is marked safe, it should move to your main inbox and you should be able to use the links to activate your profile and login.

Support Line: 07 5309 6635 and press option 3.

Operating hours:
Monday to Friday
9:00 am  – 4:30 pm

If you go through to voicemail please leave your contact number. We will get back to you shortly.

Go to the login (linked above). 

On the sign in page, select Forgot Password and follow the menu prompts.